Privacy Policy

NEL Gastransport would like to thank you for visiting our website and for your interest in our company.

At NEL Gastransport, data protection is the highest priority. Therefore, we would like to provide you with detailed information on the following:

  • Which information NEL Gastransport collects when you visit our website.
  • The purposes for which this information is processed. 
  • The legal basis for processing personal data.
  • The recipients to whom personal data is transmitted.
  • How long personal data is stored.
  • Whether you are obligated to provide us with personal data.

Furthermore, we would like to let you know: 

  • Your rights in relation to the data processing that is carried out.
  • Who is considered the data controller within the meaning of data protection law and our Data Protection Officer’s contact information.

Who is responsible for data processing at NEL Gastransport and who is our Data Protection Officer? 

Should you have any questions or suggestions, please contact our Data Protection Officer.

The data controller responsible for the processing of personal data is

NEL Gastransport GmbH
Kölnische Straße 108-112
34119 Kassel
Telephone: +49 561 934-0
Fax: +49 561 934-1208
Email: contactSpam Protect@nel-gastransport.de

You can contact our Data Protection Officer at

GASCADE Gastransport GmbH
Thorsten Röder
Data Protection Officer
Kölnische Straße 108-112
34119 Kassel
Telephone: +49 561 934-3525
Email: datenschutzSpam Protect@gascade.de

1. Which information does NEL Gastransport collect when you visit this website?

(1) If you visit our website for information purposes (you are not registered or making contact), the following information is automatically transmitted by your browser to our server:

  • IP address of your computer
  • Information on your browser
  • Name of the website visited (URL) or the file accessed
  • Date and time of visit
  • Amount of data transmitted
  • Status information, for example, error messages

(2) If you contact us using a contact form on our website or by email, we receive the following information:

  • Your email address and other information which you transmit to us in your email or in the fields of a contact form 
  • Date and time you contact us

2. To what extent does NEL Gastransport process this data and for which purposes?

(1) When you visit the NEL Gastransport website, we use the IP address and the other data that is automatically transmitted by your browser to our servers, listed under Clause 1 (1), in order to 

  • Provide you with the content requested. For this purpose, we store your full IP address only for as long as it is technically necessary to display the page requested.
  • Protect ourselves from attacks and to ensure that our website operates properly. For this purpose, we store the data in question temporarily and in a manner that is protected from access for a maximum of 180 days. Exceptions to deletion after a maximum of 180 days are data regarding access which is required for tracing attacks and faults.
  • NEL Gastransport shall only try to find out the person behind an IP address in the event of illegal attacks. 

(2) We store the IP address of your computer after we have shortened it by the final octet – therefore, in an anonymised form – to analyse the usage behaviour of visitors to our website in order to improve our website. The shortening of IP addresses for this purpose takes place directly after collection. Therefore, we do not record any personal information regarding how you use our website.

(3) If you contact us using a contact form on our website or by email, we shall use the personal data listed under Clause 1 (2) to respond to your enquiry and to resolve it as best we can. This personal data is stored for as long as it is required to respond to your enquiry and to resolve it.

3. Are you obligated to provide us with this data? Can you object to its use?

When you visit our website, the information listed in Clause 1 (1) is automatically transmitted to our server by your browser. The transmission of this information is voluntary. Without the provision of this personal data, we cannot display the requested page to you.

If you would like to contact us by sending an email or using our contact form, the transmission of information listed under Clause 1 (2) is voluntary. If a contact form contains mandatory fields, these are labelled as such. Without the provision of the personal data required in individual cases, we may not be able to respond to your enquiry to the best possible extent.

4. On what legal basis is the processing of your personal data carried out?

The legal basis for the processing of your personal data presented in Clause 2 is Article 6, paragraph 1, sentence 1, letter (f) of the General Data Protection Regulation. The legitimate interest of NEL Gastransport in these processing activities arises from the purposes listed in Clause 2.

5. With whom do we share your personal data?

The data listed in Clause 1 and its content remain with our company, our associated companies and our provider. Your personal data shall not be provided to third parties in any form by us or by persons employed by us. We shall only use the personal data provided by you to fulfil our contractual obligations towards you.

6. How do we secure your personal data?

NEL Gastransport employs technical and organisational security measures to protect your personal data against accidental or intentional manipulation, loss, destruction or access by unauthorised persons. Our security measures are continuously revised according to technological development.

7. Are cookies used on our website?

You can configure your browser settings as you wish and thereby decide which cookies you allow and which cookies you wish to refuse. Please note that you may not be able to use all of the functions of our website if you do not allow the use of cookies. 

When you visit our website, only login cookies are used. We do not use any other advertising or tracking cookies. 

8. Facebook

Plug-ins provided by the social network Facebook, 1601 South California Avenue, Palo Alto, CA 94304, USA, are integrated on our website. You can recognise the Facebook plug-ins on our website by the Facebook logo or the “Like” button. You can find an overview of Facebook plug-ins here: developers.facebook.com/docs/plugins/

If you visit our website, a direct connection between your browser and the Facebook server is established via the plug-in. Facebook thereby receives the information that you have visited our website with your IP address.

If you click the Facebook “Like” button while you are logged into your Facebook account, you can link to our website content on your Facebook profile. Facebook can thereby assign the visit to our website to your user account. Please note that we, as the website provider, do not receive any information on the content of the data transmitted or its use by Facebook. More information in this respect can be found in the Facebook Privacy Policy at de-de.facebook.com/policy.php.

If you do not want Facebook to assign the visit to our website to your Facebook user account, please log out of your Facebook account. 

9. What are your rights? 

You have certain rights under the General Data Protection Regulation:

9.1. Right to information: 

The right to receive information regarding the personal data that we process concerning you and regarding certain other information (for example, the information given in this Privacy Policy);

9.2. Right to rectification: 

If your personal data is incorrect or incomplete, you have the right to rectification;

9.3. Right to erasure: 

On the basis of the so-called “right to be forgotten”, you can request the erasure of your personal data unless there is a retention obligation. The right to erasure is not a right without exception. We have the right to continue processing your personal data if such processing is required to fulfil our legal obligations or for the assertion, exercise or defence of legal claims;

9.4. Right to restrict processing: 

This right comprises the restriction of the use or of the way in which the personal data is used. This right is limited to certain cases, in particular, if: (a) the data is incorrect; (b) the processing is unlawful, and you refuse its deletion; (c) we no longer require the data but you require the data for the assertion, exercise or defence of legal claims. If the processing is restricted, we may continue to store the data, but not use it. We shall keep a list of the persons who have exercised the right to restrict processing in order to ensure this restriction;

9.5. Right to data portability: 

This right provides that we transmit your personal data in a structured, accessible and machine-readable format for your own purposes insofar as this is technically possible;

9.6. Right to object: 

You can file an objection to the processing of your personal data if this is processed on the basis of legitimate interests, particularly in the case of direct advertising;

9.7. Right to be informed: 

You have the right to be informed of how we process your personal data in language that is clear and easy to understand;

9.8. Right to revoke consent: 

If you have granted your consent to processing, you have the right to revoke your consent at any time. Such a revocation shall not affect the legality of processing carried out on the basis of your consent before it was revoked. 

It is free for you to exercise this right. However, you must prove your identity with two factors. We shall make all reasonable efforts, in accordance with our legal obligations, to transmit, rectify or erase your personal data in our file systems. 

In order to exercise your rights, to file a complaint or to transmit any other enquiries, please contact us by email or post. We shall endeavour to respond to you within 30 days. 

If we receive a complaint, we shall contact the person who filed the complaint in order to follow up on the complaint. If we cannot directly resolve a complaint, we shall work with the authorities, especially the data protection authorities, if required.

If you are not happy with how a complaint concerning your personal data is handled, you can direct your complaint to the relevant data protection authority

10. With whom can you file a complaint? 

You can file a complaint with the Data Protection Officer named in this Privacy Policy (see above for contact details) or with a supervisory authority, in particular in the Member State in which you reside or work, or in the Member State in which the suspected breach took place. You can also contact:

Der Hessische Beauftragte für Datenschutz und Informationsfreiheit (The Hessian Officer for Data Protection and Freedom of Information)
Postfach 3163
65021 Wiesbaden
datenschutz.hessen.de
Email: PoststelleSpam Protect@datenschutz.hessen.de
Telephone: +49 611 1408-0
Telefax: +49 611 1408-900 

11. Data protection for minors

This website is aimed at persons who are at least 18 years old. We do not want to collect the personal data of persons under 18 years of age.

Persons under 18 years of age should not, therefore, transmit any personal data to or via this website. If such a person transmits personal data via this website, we shall delete this data and shall not process it further once we are become aware of their age.